“I had the honour of working with Jodi at Bazinga. Jodi and I actually competed for the same position and I am glad she beat me to it. Her knowledge of customer interactions and the ability to marry technological solutions to customer needs is unparalleled. In my twenty years of working in frontline management I have never found someone as capable as Jodi for improving the customer experience and forwarding company goals with their user base. Her ability to recognize challenges and opportunities in planning made her instrumental in strategy sessions. She was an adamant champion for both the customer and the company and was able to balance and meet the needs of both. On a personal note, I particularly appreciated Jodi's management style with her direct reports. As our two departments worked closely with each other and Jodi is an exceptional leader. Her staff knew that she would provide as much autonomy as possible but that she required a high level of performance from them. She never left a staff member out to dry providing both training and instruction, and she personally took responsibility for any failing from her team. In short Jodi is an exceptional, logical thinker with a high level of understanding around customer communication, interaction and product experience. ”
About
With over 17 years of experience in customer service, operations, and customer success, I…
Activity
-
I’m VERY excited for one of my favorite events in the world: Growth Marketing Summit (GMS) in Frankfurt 🇩🇪 by konversionsKRAFT André Morys and…
I’m VERY excited for one of my favorite events in the world: Growth Marketing Summit (GMS) in Frankfurt 🇩🇪 by konversionsKRAFT André Morys and…
Liked by Jodi Miller
-
I don’t even know how to even begin saying this but… I FINISHED THE BOOK. 😭🎉 It has a cover. It has a release date—June 11! And its available for…
I don’t even know how to even begin saying this but… I FINISHED THE BOOK. 😭🎉 It has a cover. It has a release date—June 11! And its available for…
Liked by Jodi Miller
-
Just finished the learning path “Zendesk Customer Service Professional Certificate”! #troubleshooting #relationshipbuilding
Just finished the learning path “Zendesk Customer Service Professional Certificate”! #troubleshooting #relationshipbuilding
Liked by Jodi Miller
Experience
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Education
-
-
-
Broadcast Journalism
-
-
Graphic Design
Licenses & Certifications
-
ITIL Foundations
The APM Group Limited
Issued -
Languages
-
English
-
Recommendations received
2 people have recommended Jodi
Join now to viewMore activity by Jodi
-
Day 1️⃣ of #ZendeskRelate 2024: ✅ Day 2️⃣ of #ZendeskRelate 2024: ✅ Day 3️⃣ of #ZendeskRelate 2024: 🤩 😎 Two days of insightful keynotes, inspiring…
Day 1️⃣ of #ZendeskRelate 2024: ✅ Day 2️⃣ of #ZendeskRelate 2024: ✅ Day 3️⃣ of #ZendeskRelate 2024: 🤩 😎 Two days of insightful keynotes, inspiring…
Liked by Jodi Miller
-
We just had a blast at Zendesk SKO 2024 in San Diego! The event was one for the books, packed with cool sessions that fired up our passion for…
We just had a blast at Zendesk SKO 2024 in San Diego! The event was one for the books, packed with cool sessions that fired up our passion for…
Liked by Jodi Miller
-
I took a pretty epic break from working life this year (apols to Insta followers). I explored South America, Southern Africa and a few places in…
I took a pretty epic break from working life this year (apols to Insta followers). I explored South America, Southern Africa and a few places in…
Liked by Jodi Miller
-
Thank you Glen Korstrom for highlighting us for your story on the benefits and risks of relying on centralized AI solutions like OpenAI on BC…
Thank you Glen Korstrom for highlighting us for your story on the benefits and risks of relying on centralized AI solutions like OpenAI on BC…
Liked by Jodi Miller
-
When I was 20 years old, I got a job in the training department of a fashion retailer. Many years have passed since and I’m still so appreciative of…
When I was 20 years old, I got a job in the training department of a fashion retailer. Many years have passed since and I’m still so appreciative of…
Liked by Jodi Miller
-
Holy WOOOOOWWWW 😮 It's been decided! The official title of my book is... "Design for Impact – Your Guide to Product Experimentation" BOOM 🔥…
Holy WOOOOOWWWW 😮 It's been decided! The official title of my book is... "Design for Impact – Your Guide to Product Experimentation" BOOM 🔥…
Liked by Jodi Miller
-
Is it #InternationalCatDay again already? 🐱 Time flies when you’re stealing your paw-rent’s dinner. 😹 We'd like you to meet some of our furry…
Is it #InternationalCatDay again already? 🐱 Time flies when you’re stealing your paw-rent’s dinner. 😹 We'd like you to meet some of our furry…
Liked by Jodi Miller
-
Another Financial Quarter at Zendesk has come to an end and I feel the need to give a shout out, and recognise my team. They have been outstanding…
Another Financial Quarter at Zendesk has come to an end and I feel the need to give a shout out, and recognise my team. They have been outstanding…
Liked by Jodi Miller
-
A few more 🥇 for the mantelpiece this weekend! 21 months into my Brazilian ju-jitsu journey and loving every minute - both the ups and the downs…
A few more 🥇 for the mantelpiece this weekend! 21 months into my Brazilian ju-jitsu journey and loving every minute - both the ups and the downs…
Liked by Jodi Miller
People also viewed
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Jodi Miller in United Kingdom
-
Jodi Miller
Legal Digital Consultant @ Fremantle. Digital Ad Sales. Advertising/Marketing. Film and TV.
-
Jodi Miller
Principal Scientific Associate at Cancer Research UK Cambridge Institute
-
Jodi Miller
PhD Candidate at University of Glasgow
-
Jodi Miller
Event Student
7 others named Jodi Miller in United Kingdom are on LinkedIn
See others named Jodi Miller